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MathGo Privacy Policy

Last updated: July 21, 2025

At MathGo, we are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using MathGo, you agree to the practices described in this policy.

1. Information We Collect

Device Identification

  • Unique Device Identifier: We collect a unique device identifier to provide our services, manage subscriptions, and track entitlements. This identifier is automatically generated by your device and cannot be used to personally identify you.
  • Device Information: We collect technical information about your device including device type, model, manufacturer, brand, operating system platform and version.

Analytics and Usage Data

  • App Usage Analytics: We collect information about how you use MathGo, including app launch count and features accessed.
  • Device Performance Data: We collect total memory and used memory information to optimize app performance.
  • Regional Information: We collect your device's locale settings to provide localized content and features.
  • Technical Data: We collect operating system information to ensure compatibility and improve our app.

Camera and Photo Access

  • Camera Access: We access your device camera only when you choose to scan math problems for solving.
  • Photo Library Access: We access your photo library only when you choose to upload existing images of math problems.
  • Temporary Processing: Images are processed temporarily to extract and solve math problems, then immediately discarded.
  • No Storage: We do not store, save, or retain any images, photos, or visual content from your device.

Information We Do NOT Collect or Store

  • We do not collect or store personal information such as names, email addresses, or phone numbers.
  • We do not collect location data beyond general locale settings.
  • We do not store images, photos, or any visual content from your camera or photo library.
  • We do not access your contacts or other personal files.
  • We do not collect any information that can personally identify you.

2. How We Use Your Information

  • To provide and maintain our AI-powered math education services
  • To process math problems (from images, text, or uploads) through our advanced AI solving system
  • To enhance problem-solving capabilities using our proprietary AI engine and external AI services when needed
  • To process and manage in-app purchases and subscriptions through RevenueCat and app store services
  • To track and verify subscription entitlements across platforms
  • To optimize app performance based on device capabilities
  • To provide localized content and features
  • To analyze usage patterns and improve our app
  • To ensure app security and prevent fraud
  • To comply with app store requirements and legal obligations

3. How We Share Your Information

We do not sell, rent, or trade any collected information to third parties. We may share limited data only in the following specific circumstances:

  • App Store Services: We share necessary subscription and entitlement data with Apple App Store and Google Play Store to process purchases and verify subscriptions.
  • Subscription Management: We use RevenueCat to manage in-app purchases and subscriptions across platforms, sharing necessary subscription and device identifier data to provide seamless subscription services.
  • AI Processing Services: As part of our math solving process, we may share only the mathematical problem content (not images or personal data) with external AI services including OpenAI and Anthropic to enhance our problem-solving capabilities.
  • Legal Requirements: We may disclose aggregated, non-personal information if required by law, regulation, or legal process.

4. AI-Powered Math Problem Solving

Our AI Processing System

  • Advanced AI Engine: We use our own proprietary, super advanced math processing AI engine hosted on our private servers to solve math problems.
  • Multiple Input Methods: Users can scan, upload images, or paste text of math problems for solving.
  • Real-Time Processing: Math problems are processed in real-time through our sophisticated backend AI system.
  • No Problem Storage: Math problems (whether from images, text input, or uploads) are processed temporarily and not stored permanently.

External AI Services

  • Enhanced Processing: As part of our complex AI math solving process, we sometimes use external AI models from OpenAI and Anthropic to enhance our problem-solving capabilities.
  • Limited Data Sharing: When using external AI services, we share only the math problem content itself - no device information, user data, or other personal information.
  • Temporary Processing: External AI services process the math problems temporarily as part of our solving pipeline and do not retain the data.
  • Privacy Protection: Our use of external services is designed to maintain your privacy while providing the best math solving experience.

Image Processing

  • Image Recognition: When you scan or upload images, we extract the mathematical content using our AI image recognition system.
  • No Image Storage: Images are processed temporarily and immediately discarded after mathematical content extraction.
  • Secure Transmission: When server processing is required, images are transmitted securely and deleted immediately after processing.
  • Content Focus: Only the mathematical problem content is retained temporarily for solving - never the original images.

5. Data Anonymization and Privacy Protection

  • All data we collect is anonymized and cannot be used to identify individual users.
  • Device identifiers are used solely for technical purposes and subscription management.
  • We implement data minimization practices, collecting only what is necessary for app functionality.
  • We do not create user profiles or track users across other apps or websites.
  • We do not use the collected data for advertising or marketing purposes.

6. Data Retention

  • We retain device identifiers and subscription data as long as necessary to provide our services.
  • RevenueCat processes and retains subscription data according to their data retention policies to manage cross-platform subscriptions.
  • Math problems (from any input method) are processed temporarily and immediately discarded - we do not store mathematical problem content.
  • Analytics data is retained for up to 24 months to improve app performance and user experience.
  • When you uninstall MathGo, most data associated with your device is automatically deleted.
  • Aggregated, anonymized analytics data may be retained indefinitely for research and improvement purposes.
  • External AI services (OpenAI, Anthropic) process math problems temporarily as part of our solving pipeline and do not retain the data.
  • Legal or regulatory requirements may require us to retain certain data for specified periods.

7. Your Privacy Rights

General Rights

  • Right to Information: You can request information about what data we collect (as outlined in this policy).
  • Right to Deletion: You can request deletion of data associated with your device by contacting us.
  • Right to Opt-Out: You can disable analytics collection through your device settings where available.

GDPR Rights (EU Users)

  • Right to access personal data (note: we do not collect personally identifiable information)
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability

CCPA Rights (California Users)

  • Right to know what information is collected
  • Right to delete collected information
  • Right to opt-out of the sale of information (note: we do not sell any information)
  • Right to non-discrimination for exercising your privacy rights

8. Children's Privacy

  • MathGo is designed to be safe for users of all ages, including children under 13.
  • We comply with the Children's Online Privacy Protection Act (COPPA) and similar international laws.
  • We do not knowingly collect personal information from children of any age.
  • All data collection is limited to anonymous technical and usage information.
  • Parents can contact us to request deletion of any data associated with their child's device.
  • We do not use behavioral advertising or track children across other services.

9. Data Security

  • We implement industry-standard security measures to protect all collected information.
  • Our proprietary AI math processing engine runs on our own private, secure servers with advanced security protocols.
  • All data transmission is encrypted using secure protocols (SSL/TLS).
  • Our servers and external AI service communications are hosted in secure data centers with appropriate physical and digital safeguards.
  • We regularly monitor our systems for vulnerabilities and security threats.
  • Access to data is restricted to authorized personnel only and follows the principle of least privilege.
  • We conduct regular security assessments and updates to our systems.
  • Math problem processing through external AI services uses secure, encrypted connections with immediate data disposal.

10. International Data Transfers

  • MathGo is operated by PureSoft Labs OÜ, based in Tallinn, Estonia, European Union.
  • We process and store data in secure facilities that comply with EU data protection standards.
  • All international data transfers comply with applicable data protection laws, including GDPR.
  • We ensure appropriate safeguards are in place for any cross-border data transfers.
  • Since we do not collect personally identifiable information, privacy risks are minimized.
  • You can contact us for information about where your device's data is processed.

11. Device Permissions

  • Camera Access: We request camera permission only when you choose to scan math problems. This permission allows you to take photos of math problems for solving.
  • Photo Library Access: We request photo library permission only when you choose to upload existing images of math problems from your device.
  • Permission Control: You have full control over these permissions and can grant or deny them through your device settings.
  • Optional Functionality: Denying camera or photo permissions will not prevent basic app usage, but will disable the image-based problem solving features.
  • No Background Access: We only access camera or photos when you actively use these features within the app.
  • Temporary Processing: Any images accessed are processed immediately and temporarily, then discarded without storage.

13. App Store Compliance

Apple App Store

  • We comply with Apple's App Store Review Guidelines and privacy requirements.
  • Subscription management is handled through Apple's App Store infrastructure.
  • We follow Apple's guidelines for data collection and user privacy.

Google Play Store

  • We comply with Google Play's Developer Policy and privacy requirements.
  • Subscription management utilizes Google Play Billing services.
  • We adhere to Google Play's data safety and privacy standards.

14. Third-Party Services

  • Apple App Store: In-app purchases and subscriptions governed by Apple's Privacy Policy
  • Google Play Store: In-app purchases and subscriptions governed by Google's Privacy Policy
  • RevenueCat: Subscription management and analytics services governed by RevenueCat's Privacy Policy
  • OpenAI: AI processing services for enhanced math problem solving, governed by OpenAI's Privacy Policy
  • Anthropic: AI processing services for enhanced math problem solving, governed by Anthropic's Privacy Policy

When using external AI services, we share only mathematical problem content and no personal or device information. For subscription services, we share necessary subscription and device identifier data to provide seamless service across platforms. We encourage you to review the privacy policies of these third-party services.

15. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
  • We will notify you of significant changes through the MathGo app or app store update notes.
  • The updated policy will be effective immediately upon posting.
  • Your continued use of MathGo after changes constitutes acceptance of the updated policy.

16. Contact Information

MathGo is owned and operated by PureSoft Labs OÜ. If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

  • Email: [email protected]
  • Address: PureSoft Labs OÜ, Sepapaja tn 6, 15551 Tallinn, Harju Maakond, Estonia

For GDPR-related inquiries, we will respond within 30 days. For other privacy requests, we aim to respond within 7 business days.